Are you a go-getter with a passion making things happen? Do you thrive in a fast-paced, high-energy environment? If so, we want YOU on our team!

Our Qualfon Mission

Qualfon’ s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

What We Offer

• All team members can further their education and earn a college degree through Qualfon University
• Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
• Team members have FREE access to personal and professional support through our care coaches
• Set schedules majority of shifts are 31-45 hours/week with other opportunities available
• Medical, dental benefits, vision, and life & accident insurance for full-time employees
• Competitive wages: $13/HR + Incentives and Program Perks
• $1/HR Shift Differential after 11PM
• The average team member earns $450 a month incentive in addition to their hourly wages
• Opportunities to earn additional income through incentives
• 6 Paid Holidays per year
• Paid Time Off (PTO)

More about this opportunity

We are looking for Call CenterProfessionals to field Inbound Calls with customers regarding mobile devices and plans. Professionals with the ability to deliver exceptional service by effectively communicating the features and benefits of our products and solutions to meet customer needs.

Experienced phone agent who is adept in both customer service and sales skills.

Do you thrive on multi-tasking? Do you love helping others?

Our elite client demands the best! Join our team where excellence and high performance are recognized!

We are an inbound sales and customer service center - Which means that customers are contacting you for help!

Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

What you will be doing:

Meet and exceed expectations

Assist customers with issues related to their employee discounts

Verify eligibility and apply discounts to existing accounts

Communicate clearly and professionally with a customer-first mindset

Care for your customers by finding out additional needs, and placing orders for any desired services or products

Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution

What skills you will need

· GED or High School Diploma required; some college preferred

· Customer Service and Sales skills

· Minimum one-year previous customer service/sales experience required

· Typing speed of 25 WPM with 90% accuracy required

· Ability to multi-task efficiently

· Computer knowledge in Windows-based application required

· Must be at least 18 years of age

· Manages emotions and maintains positive energy

· Passion for meeting or exceeding performance goals

If you would like to fill out a Voluntary Self-Identification of Disability Form.

Please visit us at Qualfon.com/join-us

Veterans encouraged to apply

Hiring Immediately for Call Center Positions!

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact qualfon-dialogdirectrecruiting@qualfon.comto discuss reasonable accommodations.