Who We Are   Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.   

The Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Director. This role requires at least 3 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work remotely supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.   EQUAL OPPORTUNITY...

Who We Are   Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.   

$20.00/hr | Onsite Call Center Representative | 2:30pm-11pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.   You’ll be the first point of contact for members, handling...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients 

We are seeking an experienced and driven Lead Developer to serve as a senior technical individual contributor on our team. In this role you will collaborate with the Development Manager to shape software architecture, lead by technical example, and mentor junior developers. The ideal candidate brings deep full-stack expertise, advanced SQL skills, hands-on AWS experience, and the analytical mindset to monitor system performance and translate data into actionable insights. Just as important is your ability to empathize with stakeholders and teammates, diagnosing problems quickly and delivering effective solutions with a calm, collaborative approach.   This position is hybrid and will require...

We are looking for an experienced program administrator that will assist in transforming the delivery of services for the client. The onsite Program Administrator performs duties to help a program run smoothly and efficiently. This position will require excellent communication and time management skills.    EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients 

Qualfon is seeking an onsite call center Quality Manager to support our facility in Casselberry. This position will require onsite presence.   EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected...

Qualfon is hiring Remote Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused role, no sales, where you will respond to inbound inquiries and provide expert guidance on personal lines insurance products. You will work remotely, balancing multiple systems and communication channels to deliver a seamless and personalized experience   Hourly pay rate – $22.50

Under limited direction, the Benefits Assistant will be responsible for the day-to-day administration of policies and programs covering the company benefit processes and objectives. May assist in developing procedures. Tasks may include but are not limited to, answering employee inquiries on eligibility, coverage, and other benefits matters, providing technical assistance, and maintaining benefits records, documents, and databases. This role will rely on knowledge of the standard concepts, best practices, and procedures within the field of U.S. Benefits to accomplish departmental and organizational goals. Communications delivered to the entire company are a significant responsibility of this...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing...

This position will require onsite presence at our facility in Casselberry.   EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing...

The onsite Learning and Development Assistant Manager is responsible for supervising a high-quality training team to perform for various programs across the organization. This position works closely with the Manager of L&D and is responsible for the supervision of the curriculum, and the trainers. In addition, they provide instructional coaching, support, development, needs-based training and guidance for best-practices, compliance support, and quality assurance for their team.   *Please note, this role will require onsite evening and overnight presence*   EQUAL OPPORTUNITY STATEMENT QUALFON is...

This Learning & Development Specialist (Trainer) role will require onsite presence at our facility in the Detroit metro area. The leadership opportunity will also require flexible availability between the hours of 7 AM and 1 AM along with potential weekend availability based on business need.     EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy,...

$20.00/hr | Banking Call Center Representative | 10:30am-7:15pm Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.   You’ll be the first point of contact for members,...

This position will require onsite presence at our facility in Casselberry, FL.   The Technician, Computer, End User under general supervision, performs analytical, technical, and administrative work in the planning, design, maintenance, and the installation of new and existing personal computer systems. Performs level 2 triage and provides onsite support for Telecom, Systems, and Networking support. Works on moderately/highly complex applications. Confers with end users to determine types of hardware and software requirements. Selects appropriate software from the software stack. Installs new hardware and maintains existing hardware. Supports work from home...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our...

$19.00/hr | Onsite Call Center Representative | Shifts: Afternoons  Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.   You’ll be the first point of contact for...

The Client Service Specialist is responsible for routing materials and facilitating approvals across various departments within Dialog Direct, a Qualfon company. In addition, the Specialist serves as a key point of communication within their respective working teams. They are involved in a project from start to finish, helping wherever possible to meet the needs of the team and Client.   This position is responsible for coordination and is directly responsible for managing...

Qualfon is hiring Property & Casualty Insurance Advocate, you will be a trusted resource for our members, helping them navigate their insurance needs with confidence and clarity. This is a service-focused role, no sales, where you will respond to inbound inquiries and provide expert guidance on personal lines insurance products. You will work remotely, balancing multiple systems and communication channels to deliver a seamless and personalized experience   Hourly pay rate – $22.50

Call Center Professional → Licensed Insurance Career Pathway(Houston, TX) Paid Training | $18/hr | $22.50/hr once licensed   Qualfon is hiring experienced Call Center Professionals ready to...

About the Company   At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.   Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing...

Our Mission: Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University scholarship program - FREE access to personal and professional support through the Qualfon Care Coaches’ program - Medical, dental benefits, vision, and life & accident insurance for full-time employees - Competitive wages - Paid time off - We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission &...

This role will require second shift availability between the hours of 3:30 PM and 12 AM along with weekends.   As the Pick Pack Supervisor, you will oversee the efficient and accurate processing of orders for our comprehensive order fulfillment solutions department including business-to-business (B2B) and direct-to-consumer (D2C) customers. This role will report to the Manager, Fulfillment Operations  and supervise a team of assembly leads and workers and ensure the assigned teams maintain quality standards, optimize processes, and overall fosters a culture of safety, teamwork, and...

This role will require onsite presence at our Valmeyer, IL facility. MAR Graphics 523 S Meyer Ave, Valmeyer, IL 62295   Position Overview: Pay: $22.00 - $30.00 per hour $2,000 signing bonus and relocation assistance is available!   Job description:

Our Mission: Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University scholarship program - FREE access to personal and professional support through the Qualfon Care Coaches’ program - Medical, dental benefits, vision, and life & accident insurance for full-time employees - Competitive wages - Paid time off - We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission &...