Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career - Houston, TX
Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program.
Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you...
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Our mission is to help as many people as possible pursue their total vocation - as individuals and as...
This position will require onsite presence at our facility in Highland Park, MI.
The Technician, Computer, End User under general supervision, performs analytical, technical, and administrative work in the planning, design, maintenance, and the installation of new and existing personal computer systems. Performs level 2 triage and provides onsite support for Telecom, Systems, and Networking support. Works on moderately/highly complex applications. Confers with end users to determine types of hardware and software requirements. Selects appropriate software from the software stack. Installs new hardware and maintains existing hardware. Supports work from home...
$19.00/hr | Onsite Call Center Representative | Shifts: 2:30pm -11:15pm training - 2:00pm - 11:00pm
Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
You’ll be the first...
Inbound Sales Representative – No Cold Calling
$15/hr + Bonuses (Avg. $400/month | Uncapped Potential)
Looking for a role where you can earn more based on your performance?
Onsite Call Center Representative $20.00/hr
Work Schedule:Shifts vary based on business needs. Hours of operation are 6:00 AM–9:00 PM, Sunday–Saturday.
We are seeking...
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Qualfon is building a team of Solution Architects to own the AI relationship for our external business clients, working hand-in-hand with the Strategic Account Managers (SAMs) and Business Developers (BDs) who own the commercial relationship. This role is a hybrid of technical solution architect and client relationship manager: someone who is as comfortable in a client business review discussing renewal risk and contract performance as they are explaining how a GenAI quality-evaluation or agent-assist capability translates into measurable client value.
Each Solution Architect owns a defined book of clients and is expected to know that portfolio in detail: locations, key contacts, performance trends, contract terms, and...
Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career
Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program.
Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you learn....
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Our mission is to help as many people as possible pursue their total vocation - as individuals and as...
The VP, Strategic Account Management (Healthcare) is responsible for retaining, expanding, and deepening Qualfon's relationships with a select portfolio of its largest and most strategic Healthcare clients. These clients include payers, health plans, providers, dental and specialty benefits carriers, and healthcare technology companies. The VP owns the commercial health, client satisfaction, and growth strategy of each assigned account and is the single point of accountability for revenue retention, expansion, and long-term partnership value.
As a senior individual contributor, the VP is each client's executive-level partner and Qualfon's internal account owner. The role...
$20.00/hr. | Onsite Call Center Representative
November 2, 2026, Shift:9:00am - 5:45pm | Training for the 8 weeks: 9:00am - 6:00pm
November 2, 2026, Shift:7:00am - 3:45pm | Training for the 8 weeks: 6:30am -
3:30
The Customer Support Escalation Specialist supports customers through inbound voice interactions and complex case resolution, providing thoughtful, empathetic, and solutions-focused support across a variety of sensitive and complex customer concerns.
This is a dual-function role with a primary focus on handling inbound customer calls, while also supporting offline case management, investigation, and follow-up responsibilities as business and call volume permit. The Specialist gathers and evaluates information, identifies potential risk, determines appropriate next steps,...
$20.00/hr. | Onsite Call Center Representative | Shifts: 9:00am - 5:45pm | Training for the 8 weeks: 9:00am - 6:00pmQualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
$20.00/hr. | Onsite Call Center Representative | Shifts: 7:00 am - 3:45pm | Training for the 8 weeks: 6:30am - 3:30pmQualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Onsite Call Center Representative $20.00/hr
Work Schedule:Shifts vary based on business needs. Hours of operation are 6:00 AM–9:00 PM, Sunday–Saturday.
We are seeking...
The Workforce Management Manager leads workforce planning, scheduling, and real-time management for assigned client accounts. The role translates client demand into staffing plans, manages productive-hour delivery, and directs workforce management supervisors, schedulers, and analysts. The manager partners with Operations and clients to address coverage risks, maintain accurate workforce data, and meet agreed service level and reporting requirements.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender...
This role requires onsite presence at our Irving, TX facility.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other...
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients
This role requires onsite presence at our Irving facility.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information...
This position will require onsite presence at our facility in Irving.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal,...
This position will require onsite presence at our facility in Irving.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal,...
This role will require onsite presence at our Irving, TX facility.
The Administration Specialist provides administrative and reception support for the site and serves as the first point of contact for employees, visitors, clients, and vendors. This role is responsible for managing the reception area and front desk, coordinating visitor registration and badge issuance, responding promptly and professionally to internal and external inquiries, and ensuring a welcoming and organized work environment. The position also supports site initiatives, scheduled events, internal meetings, sales presentations, and client...
This position will require onsite presence at our facility in Irving.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic...
Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career - Houston, TX
Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program.
Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you...
This position will require onsite presence at our facility in Irving, TX.
The Mission Office / Employee Engagement Coordinator leads and organizes the site Mission Office activities, and communicates the culture and the STRIDES values for all internal audiences. This position is responsible for facilitating staff development and education by promoting an environment where people are developed to explore and apply their potential to realize their dreams and develop in their vocation. Collaborates with corporate teams, reporting and documentation for the Site Mission activities, and supervises the...
This role will require onsite presence at our Irving, TX facility.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
This position will require onsite presence at our facility in Irving, TX.
The End User Computing Specialist is responsible for providing advanced technical support for end users, including onsite, remote, senior management, and executive users. This role troubleshoots and configures computer hardware, software, peripherals, telecommunications tools, mobile devices, printers, and related IT equipment while ensuring adherence to company standards, security requirements, service-level expectations, and asset management procedures.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer....
The onsite Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Manager and Director. This role requires at least 2 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.
EQUAL...
The onsite Person Office (HR) Manager acts as the “Mentor, Manager, and Messenger” to leadership and employees and will serve as the primary business partner, trusted collaborator, and advisor in the areas of employee relations, change management, performance management, engagement and retention. Actively consults and provides strategic HR solutions and ensures that programs, practices, and day-to-day operations align to the established policies and standards. This role requires at least 5 years of progressive experience in Human Resources, preferably across multiple disciplines, and the ability to work on-site supporting a high-volume call center hourly workforce. Previous experience supporting leave management (FMLA/ADA etc.), policy...
The Operations Manager will play a critical role in ensuring that our customer center remains customer centric. He/she will be responsible for managing operations to meet client-defined metrics, focusing on client satisfaction and exceeding expectations in areas such as:
- Scorecard (Client)
- Quality
- Adherence
- Turn...
Our Mission & Values:
Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients
What we offer:
- All team members can further their education and earn a college degree through the Qualfon University program
- We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
- Team members have FREE access to personal and...
The onsite Talent Acquisition Supervisor is responsible for supervising the day-to-day activities of the Talent Acquisition team and ensuring qualified candidates are hired to support high-volume call center staffing needs.
This position provides hands-on leadership to recruiters, monitors recruiting activity and results, and ensures a consistent recruiting process from job posting through onboarding. The Supervisor works closely with site leadership and hiring managers to understand staffing needs and achieve hiring goals.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without...
The Risk Management Specialist supports the Irving site client's engagement by helping maintain a secure, compliant, audit-ready operating environment. This role is responsible for coordinating, validating, documenting, and escalating physical security, access control, data handling, site readiness, and risk management activities in alignment with client requirements, Qualfon policies, and direction from Information Security and Compliance teams. The position serves as a site-level risk and security control partner, helping ensure that controlled areas, systems access, security procedures, audit routines, and remediation activities are executed consistently and documented accurately.
This position is...
The onsite Human Resources/Person Office (HR) Generalist provides daily transactional support to their assigned business units through the direction and guidance of the HR Manager and Director. This role requires at least 2 years of experience in Human Resources, preferably supported by growth in previous roles, and the ability to work on-site supporting a high-volume call center environment. Previous call center experience is a plus and requires knowledge of leave management (FMLA/ADA etc.), policy adherence, employee relations, conflict resolution, and the ability to communicate across various levels within the organization.
EQUAL...
$19.00/hr | Onsite Call Center Representative | 1pm-10pm
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
$19.00/hr | Onsite Call Center Representative | 11am-8pm, 12pm-9pm
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon...
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of...
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of...
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our...
Mission: As a Contact Center Supervisor at Qualfon, you will lead a team of dedicated contact center associates, ensuring the best performance, employee engagement and development, and client satisfaction. This role spans three critical dimensions: Mentor, Manager, and Messenger upholding the STRIDES values of Service, Teamwork, Results, Integrity, Dignity, Encouragement, and Spirituality, and demonstrating by example the four agreements at Qualfon to Keep-Commitments, Add-Value, Move-Fast, and Spend-Wisely.
EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees...
$15.00 to $19.00 | Onsite Call Center Representative
Your next career move starts here—join us in person!
Qualfon is hosting an onsite Customer Service Hiring Event on Tuesday, September 22, 2026, from 10:00 AM to 4:00 PM. Same-day job offers available for qualified candidates.
Location:
2200 Haine Drive
Harlingen, TX 78550
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our...
Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career
Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program.
Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you learn. We’ll teach you the ins and outs of the insurance industry, ensuring you transition into call center professional to a Licensed P&C Insurance Expert in no...
Who We Are: Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey. Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. At Qualfon, you’ll find more than just a job, you’ll find a place to grow, develop your career, and be part of a supportive, purpose-driven...
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the...
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Our mission is to help as many people as possible pursue their total vocation - as individuals and as...
Who We Are:
Qualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.
Our mission is to help as many people as possible pursue their total vocation - as individuals and as...