Our Qualfon Mission   Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.  What We Offer: - All team members can further their education and earn a college degree through Qualfon University - Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values - Team members have FREE access to personal and professional support through our care coaches. - Set schedules majority of shifts are 40 hours per...

Qualfon company, is hiring immediately for customer service professionals to work from home (100% remote) fielding inbound calls from our customers, pharmacies, and doctor offices regarding patient pharmacy benefits. Our Customer Service Representatives will have virtual paid training from their home in Texas. Our Mission Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University program - Free access to personal and professional support...

  Join Our Team – Assisting customers with their Health Benefits! We are seeking a compassionate, service-oriented Member Advocate to join our team and support members in navigating the healthcare system. As the first point of contact, the Member Advocate provides personalized, high-quality support to help members understand their health benefits, access essential services, and coordinate care. The ideal candidate thrives in a fast-paced, multi-channel environment and is passionate about making a meaningful difference in the lives of others. Must be able to work onsite: 105...

This position will require onsite presence at our facility in the Detroit metro area. This position will also require flexible availability between the hours of 7 AM and 1 AM along with weekends.   The onsite Call Center Operations Supervisor will ensure maximum employee performance, through effective coaching and motivational skills. This individual will supervise an assigned team of Call Center advocates to achieve maximum results and ensure all expectations are met and/or exceeded. This role will require timely employee reviews, along with ownership and responsibility for assigned work.

This position will require onsite presence at our facility in the Detroit metro area.   The onsite Call Center Recruiter is responsible for talent acquisition on all levels, and associated processes for the organization to ensure our talent pipeline aligns with our company intention, purpose, and strategies. The primary focus is on the day-to-day recruiting and administration of the applicant tracking system (ATS). This position is responsible for hiring individuals with Property and Casualty Insurance license as well as build...

Job description Dialog Direct, a Qualfon company, is seeking experienced Call Center Professionals who aspire to obtain an Insurance License (Personal Lines or Property & Casualty). This seasonal opportunity is part of our esteemed Pre-Licensing Training Program. Participants will receive compensation at a rate of $18 per hour during the Pre-Licensing training period. Upon successful completion of the program and passing the State Exam, candidates will be offered a full-time position as a Licensed Insurance Professional, with a pay rate of $23.50 per hour. The role is customer service...

Qualfon is hiring for a Full-Time Administrative Assistant to support our Property & Casualty Wholesale Insurance division. We are in search of an enthusiastic, computer-savvy individual for an over-the-phone customer-facing role which is critical to maintaining a positive image of our organization.   Our Qualfon Mission: Our mission is to be the Best and make each person’s life better to pursue their total vocation, create and ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University scholarship program - FREE...

This position will require onsite presence at our facility in Harlingen. This position will also require flexible availability between the hours of 6 AM and 12 AM along with weekends.   The onsite Call Center Operations Supervisor will ensure maximum employee performance, through effective coaching and motivational skills. This individual will supervise an assigned team of Call Center advocates to achieve maximum results and ensure all expectations are met and/or exceeded. This role will require timely employee reviews, along with ownership and responsibility for assigned work.

The onsite Learning and Development Supervisor is responsible for supervising a high-quality training team to perform for various programs across the organization. This position works closely with the Manager of L&D and is responsible for the supervision of the curriculum, and the trainers. In addition, they provide instructional coaching, support, development, needs-based training and guidance for best-practices, compliance support, and quality assurance for their team.   *Please note, this role will require onsite evening presence*   EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity...

Must live in the State of Pennsylvania Licensed Insurance Agent - Customer Service – Property and Casualty or Personal Lines   Qualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer Service Representatives to field inbound communication from our client’s members. The focus of this position is to provide outstanding support to existing members; this is not a sales-based role and there is no cold calling.

Must live in the State of TEXAS  Licensed Insurance Agent - Customer Service – Property and Casualty or Personal Lines   Qualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer Service Representatives to field inbound communication from our client’s members. The focus of this position is to provide outstanding support to existing members; this is not a sales-based role and there is no cold calling.

Our Mission: Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. - Further your education and earn a college degree through our Qualfon University scholarship program - FREE access to personal and professional support through the Qualfon Care Coaches’ program - Medical, dental benefits, vision, and life & accident insurance for full-time employees - Competitive wages - Paid time off - We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission &...

Must live in the State of Texas**     Our Qualfon Mission   Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients.

Must live in the State of North Carolina  Licensed Insurance Agent - Customer Service – Property and Casualty or Personal Lines   Qualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer Service Representatives to field inbound communication from our client’s members. The focus of this position is to provide outstanding support to existing members; this is not a sales-based role and there is no cold calling.

Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client’s members regarding their Banking needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.   Hourly pay rate – $20/hr This position is located onsite at our Headquarters in Highland...

Qualfon is hiring Credit Card Customer Service Representative to field inbound communication from our client’s members regarding their credit card needs. The focus of this position is to provide outstanding support to existing members. The ideal candidate has professional communication and strong computer skills with a passion for providing first call resolution to their customers.   Hourly pay rate – $20/hr This position is located onsite at our Headquarters in Highland Park, MI.